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The Renewable Energy Consumer Code (RECC) was set up by the Renewable Energy Association (REA) and is regulated by the Chartered Trading Standards Institute (CTSI).
It exists to promote high standards of customer service and protection in the small-scale renewables sector — especially for home energy systems like:
RECC’s Code of Conduct includes rules around:
As a homeowner, RECC protects your interests when engaging with renewable energy companies. If something goes wrong, RECC offers a structured process for resolving issues fairly and transparently.
With a RECC member like Wright Renewables, you benefit from:
✔️ Ethical marketing and no pressure selling
✔️ Clear, written quotes and contracts
✔️ Independent dispute resolution services
✔️ Peace of mind backed by a consumer code
If you're comparing solar panel installers or renewable heating companies, RECC membership is a simple way to filter out those who don’t meet basic customer care standards.
At Wright Renewables, our RECC membership underpins everything we do. We’re not just here to install systems — we’re here to build relationships, earn trust, and support our customers long after the job is done.
As a RECC-accredited installer, we commit to:
“RECC keeps us accountable, and that’s a good thing. It pushes us to be better, clearer and fairer in how we serve our customers,”
— Adam Roberts, Commercial Advisor at Wright Renewables
Wright Renewables serves Worksop, Nottinghamshire, and South Yorkshire with professional solar panel installations, heat pump systems, and renewable energy solutions — always backed by the highest levels of consumer care.
We’re RECC, MCS, NAPIT, TrustMark, and Gas Safe certified — giving you total confidence in our capability and credibility.
Ready to work with a RECC-accredited installer? Get in touch with Wright Renewables today.
Learn more about RECC at www.recc.org.uk
